Do you know Panda Express hands out rewards to the customers who participate in their Panda Express Feedback Survey? And do you know how to participate in the survey? Don’t worry. That is why we are here. We will walk you through the whole survey within minutes. Read the article completely to know everything about the survey.
Many restaurants conduct a survey to know customer’s satisfaction levels. And once they get feedback from the customers. They focus on making the things perfect and satisfying for the customer. Customer satisfaction plays a crucial role in the progress of the company. And this survey is part of that plan. There are many objectives behind this survey, which we will discuss later in this article.
Panda Express Survey – PandaExpress.com/Feedback
Most of these surveys these days are conducted online to make sure it is easily assessable. As almost each and every person has a smartphone or other internet accessing devices it is the best option to conduct surveys. All you need to participate in the survey is to enter the details on the receipt and start answering. Detailed instructions below.
How To Participate In The Panda Express Survey
To participate in the Panda Express survey one needs to fulfill the below requirements and then follow the instructions.
To participate in the survey, you need these three specific things. Just gather them and follow the instructions below that.
- Panda Express purchase receipt.
- Any operating device such as a Mobile phone, Tablet, PC or a Laptop.
- An Internet connection or Wifi connection.
Now follow the step by step process carefully.
- Take your operating device and connect it to the Internet or Wifi.
- Then launch a browser such as Chrome, Edge, Safari etc.
- In the search bar, enter the web address of Panda Express’s official survey site that is www.mshare.net/websurvey/app?gateway=PandaWebCSat
- Just click on the official survey site in the above point to visit directly.
- Once you visit the website, your screen will look like the image below.
- Here enter the 4 digits or 5 digit store number which you can find on the top of your receipt and click next.
- Then you will be asked some other details to be entered. The details which you can find on your receipt.
- Now you will be asked various questions with respect to the restaurant you visited.
- Genuinely answer all the questions and your survey will be done once you have answered enough questions.
- Upon completing your survey, you need to enter you will receive a validation code that you can use to redeem the special offer printed on your receipt.
- Make sure you redeem your offer before the code expires. Most of the codes expire within weeks, sometimes months.
- Remember, you can only participate once with one receipt. But if you have more than one receipt from the same visit, you can use those details and claim rewards, there are no rules that say you can’t do that.
Objectives Behind This Survey
- To know the customer’s views and opinions about the food, drinks, serving, cleanliness, and other services.
- To meet the customer’s expectations and needs and to make them satisfied.
- To know if there is anything and if there is any to inform staff and workers and they should not repeat those actions or situations
- If there is any negative review, staff members will be warned so that they don’t repeat it again.
- Once they receive all this valuable feedback. They focus on improving the quality of products and service offerings.
The bottom line for all the above objectives can be “To keep the customer satisfied”. It all about knowing what the customer wants and what they are expecting from the restaurant. Most of the restaurants have daily customers because they satisfy their customers over and over again so that they keep on visiting. Every restaurant company wants to build a nice complementary relation with the customers and this survey helps them do that.
On What Topics The Questions Will Be Asked?
Here are the topics on which the questions were asked when we participated in the survey.
- Cleanliness and tidiness of the restaurant.
- The freshness of food items.
- Quality of food and drinks.
- Taste of the food that you have ordered.
- The accuracy of order.
- How often you visit the restaurant.
- Food prices.
- Friendliness of the staff.
- Your overall satisfaction and experience at the restaurant.
And there ends our article. We hope we have helped you participating in the survey. In this article, we have addressed various topics such as how to participate in the survey, the objectives behind the survey and much more other pieces of information. We hope you found some useful information or instructions in this article.
If you wanna leave any feedback to us as you did in the survey. Just write us down in the comments section below. It means a lot to us. Thank you. Peace.